How ordering works
Every Human-N-Loop product is made to order. Nothing is printed until you place an order — your item is produced and shipped by our print-on-demand fulfillment partner (the Printify network of print providers). We hold no warehouse stock, which means no overproduction and no piles of unsold inventory.
Production time
Production typically takes 2–5 business days before your order ships. Some items or busy periods may take a little longer.
Shipping and delivery
- Once production is complete, your order is handed to a carrier for delivery. Delivery times vary by destination and carrier.
- Shipping costs are calculated and shown at checkout before you pay.
- When your order ships, we email you a shipping confirmation. Tracking information is included when the carrier provides it.
- Please double-check your shipping address at checkout. We cannot be responsible for orders delivered to an address entered incorrectly.
Damaged, defective, or misprinted items
If your order arrives damaged, defective, or misprinted, we will make it right:
- Contact us within 30 days of delivery at [email protected].
- Include your order number and a photo showing the problem.
- We will arrange a replacement or a refund for the affected item.
Change-of-mind returns
Because each item is printed specifically for your order, we are not able to accept returns or exchanges for change of mind — for example, if you ordered the wrong size or color, or no longer want the item. Please review your order carefully before checking out, and check the product description and sizing details on each product page.
Wrong or undeliverable addresses
If a package is returned to the fulfillment partner because of an incorrect or incomplete address, contact us at [email protected] and we will work with you on the available options.
Questions
For anything about an order, email us at [email protected] with your order number and we will help.